Taxi driver ‘can’t feed his kids or pay bills’ after DBS error

A taxi driver who was struggling to pay his payments and put meals on the desk stated he, and 1000’s of others throughout the nation, are at their “wits end”.

Again in 2020, some taxi drivers had been compelled to get an extra job in the course of the lockdown attributable to an absence of labor. However regardless of a tough two years, they are saying issues are nonetheless not wanting up as they discover themselves in additional monetary hardship attributable to a system that’s “not fit for purpose”.

Shaun Ellis has held his licence for over 30 years and he stated he has not skilled a tougher time than this. Regardless of paying yearly for an automated DBS renewal, Shaun stated he was knowledgeable in February of this 12 months that his certificates had the truth is been cancelled again in October 2019.

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He had not been conscious of this cancellation and was charged an additional £43 to resume his certificates, which may take as much as 60 days to come back via, that means he couldn’t work on this time. He instructed the ECHO that if a greater system was in place, this might not have been a difficulty.

He stated: “I haven’t paid my mortgage, my utility bills, I can’t feed my two children, I am at my wits end and do not know which way to turn as I’m now in financial difficulty. This is on top of the previous two years under covid, not earning any money.”

Shaun stated there had been an error which meant a drafted letter was not despatched out to him informing him of the cancellation again in 2019. Due to this, Wirral Council had been unable to resume his badge, due to this fact placing him out of labor till the difficulty was resolved.

Nonetheless, he stated completely different councils in Merseyside have completely different insurance policies that means drivers in numerous areas are at a ‘drawback’. He stated that is taking place to personal taxi drivers all through the nation and attributable to being unable to work for a time in February, he has been unable to pay his mortgage.

He stated: “It’s putting people on the streets. I was one of the lucky ones, I do the automatic service update so the annual payment comes out every January but now this has happened. It’s mind-blowing and you never get any answers. Back in 2020 I was working 12-hours for £40. As a taxi driver you had to earn £75 a day to breakeven.

“I needed to hold going out and in the course of the first few months of lockdown I needed to get one other job at Asda as a result of I used to be incomes nothing. I’ve obtained two youngsters right here and once you’re self employed it is exhausting work. However it’s like the federal government is attempting to claw again the cash it has misplaced throughout covid.”

He added the postal delays because of the covid pandemic additionally don’t assist, including that a web-based service can be helpful to maintain individuals knowledgeable as quickly as potential. He stated: “Something is falling down somewhere. My DBS certificate ran out in 2019 and I wasn’t told about it, but the annual payment was still taken out. A letter was drafted on my account but never sent out to me.”

He added: “This is a not fit for purpose service, which is affecting thousands of drivers up and down the country, I can not claim anything as my wife works part time and I’m not eligible for any benefits. The incompetence is killing our trade.”

Paul Quigley has been a taxi driver since 2008 and he stated he too has been out of labor attributable to not with the ability to get his renewal. He stated: “Other councils operate a different policy, they renew the badge and then apply for the DBS but Wirral doesn’t work that way. How can different councils have different rules?

“There is not any consistency. I ought to have the ability to signal a declaration kind saying there isn’t any adjustments to my DBS and if it turned out I used to be mendacity, have my licence revoked. However there isn’t any belief. When the council is not in your nook it makes issues tough. I haven’t got a mortgage however I nonetheless have monetary commitments. Some drivers are in a worse place than I’m.”

A spokesperson for the Disclosure and Barring Service stated there aren’t any backlogs for DBS Enhanced checks and the common turnaround is eight days, including: “The Update Service is an online service only which is accessible anywhere in the country. The Update Service check will advise any potential employer if there has been a change to the DBS certificate the applicant has presented to any potential employer or recruiter.

“If a change has been recognized, the applicant might want to apply for a brand new DBS verify. DBS will then subject a brand new DBS certificates with the brand new data, which will be then be linked to the Replace Service subscription. It’s as much as the taxi licensing authority to determine how regularly the taxi license is reviewed and whether or not the applicant wants to use for a brand new DBS verify, use a beforehand issued DBS certificates, or a beforehand issued DBS certificates linked to the Replace Service.

A Wirral council spokesperson stated: “In order to protect the safety of the public, Wirral Council carry out checks to make sure that an applicant is a fit and proper person before issuing a private hire driver licence. This includes requiring applicants to undergo an enhanced DBS check to check their criminal record.

“A licence can solely be granted when all the necessities have been met. In accordance with the legislation, non-public rent and hackney carriage driver licences are issued for a most of three years. An Enhanced DBS Test is required upon every renewal and Wirral Council contacts licence holders roughly two months earlier than the expiry of their licence with a reminder to resume their DBS.”

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